- Theories of communication: concepts, skills on leaning, listening, giving and receiving feedback
- Interpreting body language
- communicating among different culture and between women and men
- Improving interpersonal relationships
- Communication skills for controlling a conflict
- Negotiation Tactics
Public relation supervisor/Manager/staff, and those who are working with networks/public.
Participants will be effective communicators, using practical skills, tools and techniques gained from the course for improving dialogue within the team.