Office Management


  • Role and responsibilities of a manager
  • How to become an effective planner
  • What is in the office guideline and procedure
  • Staffing the office
  • The importance of good customer relation
  • Your leadership and effectiveness
  • Communication for results
  • Building a successful team

Target Groups

Office supervisors, front desk supervisors of office dealing with the public.

Course Objectives

Participants will be able to: develop work plan, set up standards and control for office conductivities, organize the team that works well together with leadership and human relation skills.

Staff Email
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