Communication and Negotiation

Content

  • Theories of communication: concepts, skills on leaning, listening, giving and receiving feedback
  • Interpreting body language
  • communicating among different culture and between women and men
  • Improving interpersonal relationships
  • Communication skills for controlling a conflict
  • Negotiation Tactics

Target Groups

Public relation supervisor/Manager/staff, and those who are working with networks/public.

Course Objectives

Participants will be effective communicators, using practical skills, tools and techniques gained from the course for improving dialogue within the team.

Staff Email
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